We are here to help with any issues you may have that fall outside of Club Rules. Please email us at firstname.lastname@example.org and we will get back to you as soon as possible between Monday to Friday 9am-5pm Est. Your email will work as a time stamp for when you contacted us.
*COVID-19. We understand some of you could be going through tough times and others still want their box as usual. If you like, you can simply email email@example.com and ask us to pause your next box for X number of months (1,2,3,4,8... months). Please note this does not apply to boxes that have already renewed. Any renewed box are non refundable as per Club Rules.
You can self manage all of your shipping information, payment details, shipping frequency and cancellation/re-activation inside of your own account dashboard. Click "Account Login" if you are not already logged in.